FAQ

How do I order a custom pet portrait?
Getting your own custom portrait is easy! The process mainly consists of lots of emailing back and forth. Simply do the following:

1. Add the portrait size you wish to purchase to your cart. Proceed to checkout.

2. I will email you as soon as I get the notification from PayPal of your order.

3. Reply to my initial email with a few pictures of your pet, one of which will be used as the pose for the final painting, and some info about them, like personality, favorite food or toy, etc. Also let me know what kind of colors you would like to see in the final painting.

4. I will email you proofs, which are rough sketch ideas for you to choose from. I do these in photoshop, but fret not, for the final painting will be all real-life handpainted art.

5. Write me back and let me know which proof you like best, and within a week I will send you a picture of your finished painting. Once you reply telling me how much you love it (hopefully!) I will then ship your painting via USPS Priority mail.

6. Your painting should arrive within 2 to 4 days, and when it does, ENJOY!

See? Simple!

What if I don't like the final painting?
Tough cookies! No, seriously, if you arent happy and decide not to buy, I will refund half of the purchase price, and shipping. I would refund the whole thing, but canvas ain’t cheap, and neither is the paint! If there is anything I can change in the painting, I will attempt to fix whatever you dont like, rather that give up completely!
How long does it take to get my painting?
It really depends on how long the initial consultation emails take to finish. I will not start painting untill I know for sure what you want me to paint. Once painting starts, it takes me usually about a week to finish up. Your painting should be shipped very soon afterwards and arrive in about 2 to 4 days. Total time should be roughly 2 weeks.
What kind of pets do you paint?
I will gladly paint anything furry, fuzzy, slimey, scaley, hooved, finned, or feathered. Dogs are the most common, of course, but I would love to paint a skunk or a toad someday!
What do paint with and on?
I use standard thickness medium textured canvas. I can use gallery wrapped canvas if you would like, but this is a bit more costly (just email me to get a quote). I paint with craft acrylics, artists acrylics, and gouache depending on what I think would work best. My paintings come gloss varish sealed for protection from the elements, and for that extra color kick it adds!
Where can I see more examples of your style?
Hmm…guess I need to get working on that part, huh? For now, check out my myspace page here. Go to my pics and in the album entitled Creative efforts, you’ll see some other things I have done!

I will get a better gallery up soon! Check back for that.

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.